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Privacy Policy

Effective Date: October 6, 2024

Last Updated: October 6, 2024

 

MotionInfo is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services. By using our website and services, you agree to the terms outlined in this policy.

Contact Information: If you have any questions about this policy, you can reach us at:

1. Information We Collect

  • Personal Information: We collect information you provide directly to us when signing up for services, such as your name, address, email, payment information, and company name.
  • Usage Data: When you use our website, we collect information about your interactions with the site, including your IP address, browser type, access times, and pages viewed through Google Analytics.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, including:
    • Analytics Cookies to understand user behavior and improve our services.
    • Tracking Cookies for marketing purposes.
    • Session Cookies to maintain your session and improve website cohesion.
    • Login Cookies to manage your access to secure areas of the site.

2. How We Use Your Information

  • Service Delivery: To process payments, manage your account, and provide access to our AIS tracking services.
  • Communication: To send important information about your subscription, updates, and support-related messages.
  • Marketing and Promotions: We send promotional content only to users who have consciously opted in. All marketing communications include a HubSpot opt-out option.
  • Surveys: To gather feedback and improve our services, we may conduct surveys. Participation is voluntary.

3. Sharing Your Information

  • Third-Party Service Providers: We share your information with trusted partners to provide our services:
    • Stripe for payment processing.
    • HubSpot for customer relationship management and promotional communications.
  • Legal Compliance: We may disclose your information to comply with legal requirements or to protect our rights.

4. Data Security

  • We use industry-standard measures, including encryption, secure servers, and two-factor authentication (2FA), to protect your personal information.
  • Only authorized personnel have access to sensitive data, ensuring its confidentiality.
  • While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

  • We retain your personal information for as long as your account is active or as needed to provide services. Upon request, we will delete your information unless required by law to retain it.
  • Payment information is retained according to Stripe’s policies.
  • Requests for data removal can be made by emailing us at policy@motioninfo.com.

6. Your Rights

  • Access and Correction: If you are a user with access to our services, you may contact us at policy@motioninfo.com to request access to, update, or correct your information.
  • Data Portability: We currently do not offer digital data portability options but are evaluating this for future updates.
  • Deletion Requests: Users may request the deletion of their personal information by contacting us at policy@motioninfo.com.
  • Opt-Out of Communications: You can opt out of marketing communications through the unsubscribe link in our emails or by contacting us.

7. Cookies Policy

  • What Are Cookies? Cookies are small text files that store information on your browser. They help us improve your experience and provide relevant content.
  • Managing Cookies: You can adjust your cookie preferences through the popup that appears when you first visit our site. This allows you to enable or disable cookies at a high level.
  • Third-Party Tools: We use Google Analytics and HubSpot cookies to track user behavior and manage marketing efforts. Additional cookies may be used for social integrations in the future.

8. International Data Transfers

  • MotionInfo does not transfer or store data outside the United States. All data is processed and stored on domestic servers.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be communicated to you via email.
  • We encourage users to review this policy periodically for any updates.

10. Governing Law

  • This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts, USA. Any disputes arising from this policy will be resolved in the courts of Massachusetts.